Manhattan Mocha Café

7600 W Capitol Dr, Milwaukee, Wisconsin 53222

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7600 W Capitol Dr, Milwaukee, Wisconsin 53222
(414) 455-8090

It is fitting that Manhattan Mocha Cafe (7600 W. Capitol Drive) is located in the Time Square Mall. The coffeehouse café with the metropolitan name exhibits an appropriate sense of sophistication with a décor at once sleekly metallic and Midwestern homey. Its food and beverage offerings mirror the same mix of approaches. My garlic parmesan beef sandwich consisted of a large brat bun (or small hoagie?) piled with strips of meat doused in cheese and herbs and topped with lettuce and slivers of red onion. The black forest ham sandwich was stacked high and served with made-on-premises macaroni and cheese sprinkled with black pepper. The steaming cup in Manhattan Mocha's franchise-ready logo rightly indicates the availability of hot coffee and espresso drinks; it was, however, a cold, caramel-rich Milwaukee mocha (the Manhattan iteration comes with chocolate) that capped my dinner with a liquid dessert worth a return trip. A breakfast menu, featuring healthy offerings such as turkey bacon, grilled chicken and eggs, is also offered all day. 

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TERRIBLE BUSINESS, DO NOT SUPPORT.

Our food was made wrong, extremely so. My husband ordered the BLT, but instead of avocado spread, they included pesto. My husband has a severe nut allergy and had to go to the ER. I called to talk to the manager about this, but he was extremely rude and dismissive. He told me that they don't use nuts because "everything is organic", but he clearly didn't understand that things can have nuts and still be organic. He then started literally SCREAMING at me. I hung up on him because there's no way to reason with that man. Don't support this kind of business. ETA: More lying as seen in the response from the owner. I didn't order through Ubereats. I didn't start yelling, you did, by literally screaming into the phone. You conveniently don't address your mistakes and how you asserted that being "organic" means not including nuts. As for lying about how your food doesn't include avocado, your listing says: Avocado BLT $8.75 Bacon, Lettuce and Tomato, with Avocado sauce. I have a screenshot of where it says that.

The owner is responding to my reviews calling me a liar and twisting the events to make me seem like the instigator, even as I'm in the hospital with my husband who's there because of their careless food prep.

Sarah Jaeger more than 2 years ago

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